IDG Contributor Network: Kimble launches A.I.-enabled PSA — buzzwords or innovation?

Kimble first came to my attention awhile ago after I’d written a few commentaries about the broader professional services automation (PSA) space.

PSA is a space of huge growth as increasingly more organizations move to services-based models. Along with this customer growth, there is a corresponding increase in vendor activity. FinancialForce claims PSA dominance, at least when it comes to integrated financial/PSA offerings, and this dominance has been their main vector of attack against arch rival (and also a vendor offering a combined ERP/PSA product) NetSuite.

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from Computerworld Cloud Computing http://www.computerworld.com/article/3192791/software-as-a-service/kimble-launches-ai-enabled-psa-buzzwords-or-innovation.html#tk.rss_cloudcomputing

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